COVID Response

Environmental Communication • Behavioral Guidance

Shopping In The Age of A Pandemic
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Developed during the height of the COVID-19 pandemic, this environmental communication system guided public behavior in a high-traffic retail environment balancing business needs with public health concerns. Digital signage and floor graphics were designed to influence movement, spacing, and decision-making without escalating tension or resistance. The work demonstrates how tone, visual clarity, and spatial cues can support compliance and reassurance during periods of public uncertainty.

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